Instead of a yellow envelope icon for Inbox messages I get a white half envelope icon and the message won't open. Then, at some time later, the white half envelope icon may change to a yellow envelope icon with no known action on my part.
For background information, I use Windows 7. After Microsoft stopped supporting Windows 7 and Windows Live Mail didn't work any more, jFiredog of Community helped me get it working again in June 2015. Now suddenly I have to struggle to get it to download incoming messages. I have saved images of the error messages I get and I wish I could send them to you as attachments on this forum or with an email message.
One interesting fact that may or may not be significant: Microsoft is not supporting Windows 7 and since the cut-off date I haven't received any updates from them when I shut down the computer -- except once, maybe(?) around the time that this Windows Live Mail problem started. Maybe two months ago, Microsoft did download something onto my computer without my permission when I shut down. Could there be a connection between that update and my problem?
I would be pleased to send you any additional information that you need to help me. Thanks.
***Post moved by the moderator to the appropriate forum category.***
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