I am writing this email after speaking with Microsoft Customer Support regarding the recent security breach of my msn.com email account. We have gained control again of the account.
 
My concern is that I became aware of information in the inbox that could compromise my identity, i.e. identity theft, and other possible concerns such as payment and security information being available to the hacker.
 
My son, who is an IT professional pressed that I should request a "security log" from Microsoft to determine the nature of the breach and to assess the threat. I was able to confirm with the Customer Support technician I spoke with this morning that I could email *** Email address is removed for privacy *** and a security report would be sent to me in 24 hours.
 
I appreciate the wonderful service I have received from your company. It appears that your security team recognized the breach and took steps to limit the hacker's access. I am tremendously grateful.
 
The timeline for the events, gauged by activity in sent mail and the inbox, is that at approximately 2:53am on Friday morning the 26th of July the first spam message was sent. My son recognized the threat at around 7pm on Saturday the 27th, having received a message, and at that time we attempted to log in but needed the code to do so. My wife was out of town so it took till Sunday to regain access to the account, where upon we changed the password and began our review.
 
Please furnish me with a security report that covers this time frame and any attempts to access my account in the days prior. 
 
I was asked to create a post in this forum about the request. Please respond...