I try to sign in to my hotmail account with my usual password but a message says password not recognised also it say" your account seems to be used by some one else. when I try to reset my pass word a form come up to verify my identity at the end of the form they ask for credit card information I understand that all MSN accounts are free-- can any one tell me how to sort this out please?I wonder if this is an SCAM? I would appreciate a response from the hot mail tream . thanks in advance. C