ESENT error codes 640 and 636 when WLM runs compact routine.

16. August 2017 · Write a comment · Categories: Uncategorized

The two entries from the Event Viewer are below.

These happen on every occasion that WLM 2012 runs the compact routine. I know the dates are old but the information is the same each time. I appears to have started from the upgrade from Windows 7.1 to 10 home now v1703. I have spent some time trying to find out what is going on but to no avail.

As far as WLM is concerned, it all appears to be running ok with no obvious problems. I am now more than curious to find out the problem. I know that there are various routines that can be run to try and solve the problem but not knowing what the actual problem is, I am loath to dive in in case I do more harm than good and end up with something that is not recoverable.

 <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

- <System>

  <Provider Name="ESENT" />

  <EventID Qualifiers="0">636</EventID>

  <Level>3</Level>

  <Task>1</Task>

  <Keywords>0x80000000000000</Keywords>

  <TimeCreated SystemTime="2017-01-28T17:55:06.776907700Z" />

  <EventRecordID>15632</EventRecordID>

  <Channel>Application</Channel>

  <Computer>Home-PC</Computer>

  <Security />

  </System>

- <EventData>

  <Data>wlmail</Data>

  <Data>7176</Data>

  <Data>WindowsLiveMail1:</Data>

  <Data>C:\Users\XXXXXX\AppData\Local\Microsoft\Windows Live Mail\Compact\Mail.jfm</Data>

  <Data>ReadHdrFailed</Data>

  </EventData>

  </Event>

 

 

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

- <System>

  <Provider Name="ESENT" />

  <EventID Qualifiers="0">640</EventID>

  <Level>3</Level>

  <Task>1</Task>

  <Keywords>0x80000000000000</Keywords>

  <TimeCreated SystemTime="2017-01-28T17:55:06.745655000Z" />

  <EventRecordID>15631</EventRecordID>

  <Channel>Application</Channel>

  <Computer>Home-PC</Computer>

  <Security />

  </System>

- <EventData>

  <Data>wlmail</Data>

  <Data>7176</Data>

  <Data>WindowsLiveMail1:</Data>

  <Data>-1919</Data>

  <Data>C:\Users\XXXXXX\AppData\Local\Microsoft\Windows Live Mail\Compact\Mail.jfm</Data>

  <Data>[SignDbHdrFromDb:Create time:00/00/1900 00:00:00.000 Rand:0 Computer:] [SignFmHdrFromDb:Create time:00/00/1900 00:00:00.000 Rand:0 Computer:] [SignDbHdrFromFm:Create time:01/23/2017 17:49:38.055 Rand:1933781501 Computer:] [SignFmHdrFromFm:Create time:01/23/2017 17:49:40.469 Rand:3054171775 Computer:]</Data>

  </EventData>

  </Event>

The latest WLSetup Log file is attached below if it provides any help.

Logger         :0000194C (08/16/2017 18:07:36.451) Logger Initialized, LogID=[3CD8BE80-8AC2-4D14-81CF-5E275F2624BD]
LOG            :0000194C (08/16/2017 18:07:36.451) Image: C:\Program Files (x86)\Windows Live\Installer\wlshim.dll
LOG            :0000194C (08/16/2017 18:07:36.451) X-AppName: WLUpdate
LOG            :0000194C (08/16/2017 18:07:36.451) X-AppVersion: 16.4.3528.0331
LOG            :0000194C (08/16/2017 18:07:36.451) Version: 16.4.3528.0331
LOG            :0000194C (08/16/2017 18:07:36.701) Flavor: SHIP
LOG            :0000194C (08/16/2017 18:07:36.701) Date: Mar 31 2014 (21:12:06)
LOG            :0000194C (08/16/2017 18:07:36.701) CommandLine: "C:\Program Files (x86)\Windows Live\Mail\wlmail.exe"
LOG            :0000194C (08/16/2017 18:07:36.701) Windows: 6.2 (9200) [300]
LOG            :0000194C (08/16/2017 18:07:36.701) Processor: 4 processor(s), architecture=amd64
LOG            :0000194C (08/16/2017 18:07:36.857) Memory: 3350820 KB, 1567692 KB available
LOG            :0000194C (08/16/2017 18:07:36.857) Locale: System=2057, UI=2057
LOG            :0000194C (08/16/2017 18:07:36.857) Locale: en-GB
LOG            :0000194C (08/16/2017 18:07:36.857) X-UMID: D5366195-C24B-46E7-8435-8213BCF7DEE3
LOG            :0000194C (08/16/2017 18:07:36.857) X-UUID: 73352343-1624-4127-B987-A246EC86F3DF
Logger         :0000194C (08/16/2017 18:07:36.951) OS String: 6.2.9200sp0.0x64-Wrk-1(2057;2057;en-GB)
LOG            :0000194C (08/16/2017 18:07:36.951) Default Browser: firefox.exe
LOG            :0000194C (08/16/2017 18:07:36.951) Uptime (milliseconds): 1533625
ExeUtil        :0000194C (08/16/2017 18:07:37.670) TrustLevel: REQUIRE: REAL
CWLSetupClient :0000194C (08/16/2017 18:07:49.685) Entering GetLanguage()
!WARNING!      :0000194C (08/16/2017 18:07:49) SOURCE=SQM, CODE=0x80070108 Failed to upload SQM session data.
!WARNING!      :0000194C (08/16/2017 18:07:49) SOURCE=SQM, CODE=0x80070108 Failed to upload SQM session data.
CatalogDownload:0000194C (08/16/2017 18:07:50.935) Init()
CatalogDownload:0000194C (08/16/2017 18:07:50.935) Using language: 'en-gb'
UnpackManager  :0000194C (08/16/2017 18:07:50.935) WLUnpacker not found in resources
SecureCache    :0000194C (08/16/2017 18:07:50.997) getting local Administrators Group's SID
SecureCache    :0000194C (08/16/2017 18:07:51.013) setting directory ACLs [C:\Program Files (x86)\Common Files\Windows Live\.cache]
!WARNING!      :0000194C (08/16/2017 18:07:51) SOURCE=SecureCache, CODE=0x80070005 leaving _setSecureCacheDirectorySecurity()
SecureCache    :0000194C (08/16/2017 18:07:51.060) Cache version matches expected: 1
Cert           :0000194C (08/16/2017 18:07:51.106) Verifying signature of file=[C:\Program Files (x86)\Common Files\Windows Live\.cache\wlcCAA3.tmp]...
CatalogDownload:0000194C (08/16/2017 18:07:51.278) Cached catalog version: '16.4.3528.0331', short catalog raw version: 'ship.client.main.w5m4--RR1BLDF038-2014-04-01T05:44:12.5238180Z-16.4.3528.0331'
CatalogDownload:0000194C (08/16/2017 18:07:51.372) Loading and parsing new short catalog
Rules          :0000194C (08/16/2017 18:07:51.372) RULE: skipped unknown node 'rule'
Rules          :0000194C (08/16/2017 18:07:51.372) RULE: skipped unknown node 'rule'
CatalogDownload:0000194C (08/16/2017 18:07:51.372) No applicable update node found for current machine/client version
!ERROR!        :0000194C (08/16/2017 18:07:51) SOURCE=CatalogDownloader, CODE=0x80280004 Leaving GetAppropriateUpdateNodef()
!ERROR!        :0000194C (08/16/2017 18:07:51) SOURCE=CatalogDownloader, CODE=0x80280004 Leaving LoadCachedShortCatalog()
CWLSetupClient :0000194C (08/16/2017 18:07:51.419) IsSettingsRun returning: true
CWLSetupClient :0000194C (08/16/2017 18:07:51.419) HasTimeElapsed returning true
CatalogDownload:0000194C (08/16/2017 18:07:51.419) DownloadLatestCatalog()
CatalogDownload:0000194C (08/16/2017 18:07:51.466) IsShortCatalogOld returning true
CatalogDownload:0000194C (08/16/2017 18:07:51.466) Short catalog is old. Downloading new one.
CatalogDownload:0000194C (08/16/2017 18:07:51.466) Using 'http://g.live.com/1reupdate/short?!/~Live.ConfigServer.SuiteUpdate/~/~/~/~/~op-GetShortCatalog-ship/~ts-17081617/~l-en-gb/config.xml' for short catalog source (URL)
CatalogDownload:0000194C (08/16/2017 18:07:51.466) DownloadAndVerifyFile() Id=ShortCatalog pwzURL=http://g.live.com/1reupdate/short?!/~Live.ConfigServer.SuiteUpdate/~/~/~/~/~op-GetShortCatalog-ship/~ts-17081617/~l-en-gb/config.xml, pwzDestinationPath=C:\Users\__USERNAME__\AppData\Local\Microsoft\Windows Live\Installer\Catalog\short.xml
CatalogDownload:0000194C (08/16/2017 18:07:51.466) Downloading http://g.live.com/1reupdate/short?!/~Live.ConfigServer.SuiteUpdate/~/~/~/~/~op-GetShortCatalog-ship/~ts-17081617/~l-en-gb/config.xml via HTTP
WebClient      :0000194C (08/16/2017 18:07:51.575) WebClient(16FFC160): Beginning Async Download, id=[ShortCatalog], highPri=[true], Uri=[http://g.live.com/1reupdate/short?!/~Live.ConfigServer.SuiteUpdate/~/~/~/~/~op-GetShortCatalog-ship/~ts-17081617/~l-en-gb/config.xml]
WebClient      :00000048 (08/16/2017 18:07:51.575) WebClient(16FFC160): Background thread started
WebClient      :00000048 (08/16/2017 18:07:51.575) WebClient(16FFC160): Download attempt #1 (max 10)
WebClient      :00000048 (08/16/2017 18:07:51.575) WebClient(16FFC160): BeginDownloadAttempt: using BITS
WebClient      :00000048 (08/16/2017 18:07:54.467) WebClient(16FFC160): BITS temporary file=[C:\Users\__USERNAME__\AppData\Local\Temp\wctAAD8.tmp], foreground download=true
WebClient      :00000048 (08/16/2017 18:07:54.513) WebClient(16FFC160): WaitForDownloadAttempt()
WebClient      :00000374 (08/16/2017 18:07:54.795) WebClient(16FFC160): Download of 'ShortCatalog' finished successfully.
WebClient      :00000048 (08/16/2017 18:07:54.795) WebClient(16FFC160): Background thread exiting, hr=0x00000000
CatalogDownload:00000048 (08/16/2017 18:07:54.795) Catalog download finished.
CatalogDownload:0000194C (08/16/2017 18:07:54.857) Loading and parsing new short catalog
Rules          :0000194C (08/16/2017 18:07:54.873) RULE: skipped unknown node 'rule'
Rules          :0000194C (08/16/2017 18:07:54.873) RULE: skipped unknown node 'rule'
CatalogDownload:0000194C (08/16/2017 18:07:54.873) No applicable update node found for current machine/client version
!ERROR!        :0000194C (08/16/2017 18:07:54) SOURCE=CatalogDownloader, CODE=0x80280004 Leaving GetAppropriateUpdateNodef()
!ERROR!        :0000194C (08/16/2017 18:07:54) SOURCE=CatalogDownloader, CODE=0x80280004 Leaving LoadCachedShortCatalog()
!ERROR!        :0000194C (08/16/2017 18:07:54) SOURCE=CatalogDownloader, CODE=0x80280004 Leaving DownloadShortCatalog()
!ERROR!        :0000194C (08/16/2017 18:07:54) SOURCE=CatalogDownloader, CODE=0x80280004 Leaving DownloadLatestCatalog()
!ERROR!        :0000194C (08/16/2017 18:07:54) SOURCE=CWLSetupClient, CODE=0x80280004 Leaving ThreadProc()
CWLSetupClient :0000194C (08/16/2017 18:07:54.920) GetProductStatusEx() returning status 0
CWLSetupClient :0000194C (08/16/2017 18:07:54.920) Entering Terminate()
CWLSetupClient :0000194C (08/16/2017 18:07:54.982) Setting local termination event
Logger         :0000194C (08/16/2017 18:07:54.982) Logger Shutdown (collection=Yes; upload=Yes; InternalLogUpload=Yes; maxcabsize=300 Kb)

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