Email accounts @myacu.edu.au have recently been merged onto outloook.com.
There are a number of students how now cannot access their email and this has been reported to Microsoft by Australian Catholic University (ACU).
Specifically, using hte new log in page for outlook.com, existing usernames and passwords no longer work. This has meant I have been unable to access emails for several days. This is a major problem given the work/emails and responses required to emails sent to this email address.
As this has been reported to Microsoft, can someone please advise when this will be issued?
I am happy to provide my username 'offline'.
All other previous steps ,e,g clearing cache, history etc have been undertaken and ACU IT have reported this fault with Microsoft.
Looking forward to this being resolved ASAP.
Hi Can you delete all the accounts found in my www.rezsotek.com website through Windows live domain admin? As well as all the aliases at this address @rezsotek.com and all the Microsoft accounts for everything ending @rezsotek.com.. Thank you
A problem occurred when using the SDK with the aliases.. they seem to be non transferrable to another account and they claim to be in use.. making my rezsotek.com account virgin should take care of the issues I am having . thanks
For no apparent reason, Microsoft has locked me out of my Hotmail account.
I have then had TWO attempts at filling out the questionnaire form. How could this possibly be, the ONLY security process to gain access back to your account???
On the questionnaire I answered the five questions as follows;
- I have entered two previous passwords
- I have entered two recent sent emails
- I have NOT created any other folders other than the defaults
- I do not remember email addresses whom I have sent recent emails to
- I DO NOT have an Xbox Live prepaid card number. Therefore, I answered the questions to the best of my ability.
I have been told my answers were not good enough, and I need to create a new account. I also spoke to two customer service agents who could not resolve the situation, but also advised me to simply create a new account. They also would not put me on to a manager regarding the matter.
It is not that simple, I have content, business matter and important emails and documents that I need access to on this specific account, and for me to be denied access TO MY OWN ACCOUNT and told to create a new one, is not acceptable.
The 'security measures' for Hotmail are to answer five questions about the content of the email account, that is not good enough. I was even willing to send through copy’s of my driver’s license or birth certificate (which mind you, are PROPER security measures) but no, I’m told that ISNT the process.
This is ridiculous and I am not happy at all, these so called 'security measures' actually work against you.
Someone please get back to me as soon as possible with a RESOLUTION, what else can I do (besides the questionnaire) to get my account back.
For no apparent reason, Microsoft has locked me out of my Hotmail account.
I have then had TWO attempts at filling out the questionnaire form. How could this possibly be, the ONLY security process to gain access back to your account???
On the questionnaire I answered the five questions as follows;
- I have entered two previous passwords
- I have entered two recent sent emails
- I have NOT created any other folders other than the defaults
- I do not remember email addresses whom I have sent recent emails to
- I DO NOT have an Xbox Live prepaid card number. Therefore, I answered the questions to the best of my ability.
I have been told my answers were not good enough, and I need to create a new account. I also spoke to two customer service agents who could not resolve the situation, but also advised me to simply create a new account. They also would not put me on to a manager regarding the matter.
It is not that simple, I have content, business matter and important emails and documents that I need access to on this specific account, and for me to be denied access TO MY OWN ACCOUNT and told to create a new one, is not acceptable.
The 'security measures' for Hotmail are to answer five questions about the content of the email account, that is not good enough. I was even willing to send through copy’s of my driver’s license or birth certificate (which mind you, are PROPER security measures) but no, I’m told that ISNT the process.
This is ridiculous and I am not happy at all, these so called 'security measures' actually work against you.
Someone please get back to me as soon as possible with a RESOLUTION, what else can I do (besides the questionnaire) to get my account back.
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