Okay, so I have had the same email with Hotmail for like 6 years now. I have never changed the password or had any issues with it up until now. Recently I got an Xbox 360 & recovered my very old xbox live account using my email. The entire day it worked
perfectly fine. The next day, however, I was suddenly locked out of my account ! It said "it looks like someone else might be using your account, to make sure its you choose one of 3 options" the first 2 options were for them to either text or call you with
a code, then you enter it and your good. The third option was "cant verify account". Now, unfortunately the number registered for my hotmail is an oooolllddd number (as i said, the account itself is like 6 years old) & there is no option to change the number
it texts or calls. So I had to click the "cant verify account" option. When I did it took me to this questionare that your supposed to fill out that asks all sorts of questions about your account info. Such as, recently sent email subject lines, emails of
people you have recently emailed, security question and answer & xbox live info. Now, I have done this questionare 3 times ! They for some reason won't accept it & I have literally entered as much info I can possibly think of. Its hard for me because i'm currently
job hunting and have been applying to ALOT of places online so I certainly don't remember all the emails or subject lines for ALL the different places I applied. But i still filled out as much as i possibly could, including the didgets of my Xbox live prepaid
card. You would think that would be enough, but apparently not. Im at a point where I am verrrryyyyy frustrated as its been days now and I STILL can't access my email even though IT IS my account ! I use my email dailey for job applications & interviews. I
actually have an interview tomorrow but don't know the times or anything because its ALL in my email ! So if anyone could help me out or give me a number I can call for some assistance with a real person, it would be MUCH appreciated.
As I said before, after 6 years with hotmail I haven't ever been this frustrated with it. Im out of ideas & am on the verge of switching email providers (which still is REALLY not ideal because I still need all my interview info & whatnot) but again, i'm completely
lost on what else I can do !
SO PLEASE HELLLPPPP !!
Sincerely,
Frustrated & Confused !!
Okay, so I have had the same email with Hotmail for like 6 years now. I have never changed the password or had any issues with it up until now. Recently I got an Xbox 360 & recovered my very old xbox live account using my email. The entire day it worked
perfectly fine. The next day, however, I was suddenly locked out of my account ! It said "it looks like someone else might be using your account, to make sure its you choose one of 3 options" the first 2 options were for them to either text or call you with
a code, then you enter it and your good. The third option was "cant verify account". Now, unfortunately the number registered for my hotmail is an oooolllddd number (as i said, the account itself is like 6 years old) & there is no option to change the number
it texts or calls. So I had to click the "cant verify account" option. When I did it took me to this questionare that your supposed to fill out that asks all sorts of questions about your account info. Such as, recently sent email subject lines, emails of
people you have recently emailed, security question and answer & xbox live info. Now, I have done this questionare 3 times ! They for some reason won't accept it & I have literally entered as much info I can possibly think of. Its hard for me because i'm currently
job hunting and have been applying to ALOT of places online so I certainly don't remember all the emails or subject lines for ALL the different places I applied. But i still filled out as much as i possibly could, including the didgets of my Xbox live prepaid
card. You would think that would be enough, but apparently not. Im at a point where I am verrrryyyyy frustrated as its been days now and I STILL can't access my email even though IT IS my account ! I use my email dailey for job applications & interviews. I
actually have an interview tomorrow but don't know the times or anything because its ALL in my email ! So if anyone could help me out or give me a number I can call for some assistance with a real person, it would be MUCH appreciated.
As I said before, after 6 years with hotmail I haven't ever been this frustrated with it. Im out of ideas & am on the verge of switching email providers (which still is REALLY not ideal because I still need all my interview info & whatnot) but again, i'm completely lost on what else I can do !
SO PLEASE HELLLPPPP !!
Sincerely,
Frustrated & Confused !!
As I said before, after 6 years with hotmail I haven't ever been this frustrated with it. Im out of ideas & am on the verge of switching email providers (which still is REALLY not ideal because I still need all my interview info & whatnot) but again, i'm completely lost on what else I can do !
SO PLEASE HELLLPPPP !!
Sincerely,
Frustrated & Confused !!
I was attempting to grant permission for my child to have an Outlook.com account by using the Permissions Wizard. When I entered my credit card info and clicked Next, it repeatedly couldn't complete my request on two different computers.
I was attempting to grant permission for my child to have an Outlook.com account by using the Permissions Wizard. When I entered my credit card info and clicked Next, it repeatedly couldn't complete my request on two different computers.
I inserted this message before I went on vacation and do not remember what I did.
I have changed my email provider and I wish to change my Microsoft/Office login email to reflect my new email while keeping all the information.
How do I achieve this?
had two accounts in hotmail primary acc good secondary acc ummm where is it!?
Hello,
Today I noticed that all emails prior to 2008 have been removed and there is no way for me to restore them even in the deleted folder using the recovery button at the bottom of the screen. The settings are set so that third parties cannot delete them and
are put into the pop folder.
The second account that I have with hotmail i used on my desktop outlook and today when i logged in through outlook.com all the emails, contacts, folders are gone. There is a welcome message dated today but that is all. This second account has been used
since 2005.
I have tried to restore these accounts using various methods listed in the community and also called tech support at microsoft. They referred me to the "community help site". I have also cleaned my cache and tried in two different browsers 'in private
browsing' 'incognito' in IE and Chrome.
*** Email address is removed for privacy ***, *** Email address is removed for privacy ***
Please help! Sincerely,
Philip
Hi there,
I've just noticed today that "linked accounts" are no more, now here's the issue:
I only had one linked account (@msn.com), the only access to that linked account was through my main account (@hotmail.com) and without it linked I completely lost access to it (@msn), the fill a form is a bugger and no-go because I only use that account
as a mail receiver for other websites accounts as online shopping, newsletters, forums and such and my password "pool" ranges from at least 10 different words associated with numbers which creates at least 50 possible passwords for my email.
I tried once to recover the access to the msn.com account through the online form but it just failed terribly (my last login on it was when I linked it =\ ) and since I haven't sent any email theres no way I can fill the requirements.
Pardon me for my lack of skills on researching but I haven't found any e-mail address where I can explain my sittuation to someone to ask for support.
Can anyone help me please? :(
Best Regards
PS: Sorry for any grammar mistakes but English isn't my main language nor my forte.
Hi there,
I've just noticed today that "linked accounts" are no more, now here's the issue:
I only had one linked account (@msn.com), the only access to that linked account was through my main account (@hotmail.com) and without it linked I completely lost access to it (@msn), the fill a form is a bugger and no-go because I only use that account
as a mail receiver for other websites accounts as online shopping, newsletters, forums and such and my password "pool" ranges from at least 10 different words associated with numbers which creates at least 50 possible passwords for my email.
I tried once to recover the access to the msn.com account through the online form but it just failed terribly (my last login on it was when I linked it =\ ) and since I haven't sent any email theres no way I can fill the requirements.
Pardon me for my lack of skills on researching but I haven't found any e-mail address where I can explain my sittuation to someone to ask for support.
Can anyone help me please? :(
Best Regards
PS: Sorry for any grammar mistakes but English isn't my main language nor my forte.
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