So I went to 7/11 to buy $20 Microsoft points I redeem in my account it confirmed then when I went to the game marketplace to purchase a game it said current balance 0 so I redeem the card again then it said already used try another valid code. I don't know what to do
WHERE DO I FIND PORT SETTINGS FOR OUTLOOK.COM EMAIL ON MY COMPUTER?

There is only 1 thing worse than Windows 8 and that is Family Safety in Windows 8.  I have set this up so many times and it works for a day or so and the next thing I know my son is up half the night playing on his new laptop because the time limits or curfew did not work.  I have read all sorts of forums and tried numerous things but still cannot get it to stick.  Here is a list from memory what I have tried already -

  • Deleted the "corrupted" files in the Family Safety folder
  • Added a MS account for me, the parent to monitor
  • Turned FS off and then back on
  • Accessed from website on other computer (this was great when it did work.  My son would call me at work and ask for a little more time and I could grant it without giving up my password.)
  • I have read that I can "refresh" the FS program manually by clicking on some icon in the upper right corner but have yet to find that button.

Can someone provide a step by step process to make this work properly.  Although I could not access remotely and only had curfew hours available on Win 7, at least it worked.

 

Thanks in advance for any help.

I find it difficult to believe that I cannot add a photo to my contacts, in Outlook.com.

This seems like a pretty basic ability.  Am I missing something?

Edit:  Sorry this should have been related to Outlook.com only.
My 2 accounts were hacked (( by my son`s friend but i can not prove it )) and the password were changed twice, but the hacker was able to get the new passwords.
The third time, I opened two new email accounts and the linked the old ones to them, bet the hacker got the information about them to and was able to change all my information and the emails to retrieve my passwords.
The recovery system does not work since I can not get the link to reset the passwords and I do not know what information he changed for verification.
I keep getting this message every time I try to recover my account and I do not understand what does it mean:
Because you've turned on two-step verification for your account, we ignore these requests but
wanted to let you know
I need help to retrieve my accounts

Hi,

 

I now cannot receive email or add my second account again to my Blackberry since you unlinked the accounts.

 

I have had support from BB and my service provider and the error appears to be on your server not now recognising my second account.  Both accounts work fine on laptop and tablet.  I need some tech person to check your server settings- Is it IMAP??

Hi,

 

I now cannot receive email or add my second account again to my Blackberry since you unlinked the accounts.

 

I have had support from BB and my service provider and the error appears to be on your server not now recognising my second account.  Both accounts work fine on laptop and tablet.  I need some tech person to check your server settings- Is it IMAP??

Since outlook took over, when I try to put an emoticon in my email, the emoticons drop down and cover my email.  They are not on the side like they should be.  My email takes up the entire screen and the emoticons are over the top and drop down.  Then I have to save my email each time in order to get back to it so I can continue typing.  Any suggestions as to how to fix this?  Thanks.


Hi, 
 Starting from July 25 I'm not able to access the skydrive page of my live account, nor from web or apps.
I get a page about content violations, so I wrote to online safety team(see answer below), but they answered me everything is ok about contents and suggested me to write to this support team.

Could you please help me and unblock my skydrive access?

Thanks and regards.
Andrea

---------------------
Hello

We have received a recent request to reactivate your account, however, when we checked we noticed that your account does not appear to be closed. We have also reexamined the content and have determined that the files are not in violation of the Microsoft COC or TOU. If you are still unable to access the account there may be a technical issue with it. You can contact the technical support team at http://answers.microsoft.com/ 


Sincerely,
Marian
Online Safety Team
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