I have never had this happen before and neither has she.
Where should we start looking for the cause of the problem?
Regards,
Lucie
I am going on a tour with a company in another country (US) and have been emailing my contact there. Now I find that I can no longer receive emails from my contact to my Hotmail (Outlook) account. She can receive my emails from my Hotmail account.
Another email requesting assistance retrieve my lost emails. In the last response from microsoft it was suggested that I stop posting multiple messages and reply to the last person who responded. I would love to be able to do that but it seems the system
does not allow that. My feedback and suggestions to microsoft would be just that, assign someone for my issue that I can deal with directly, that I am able to respond to without having to go through this process. Its frustrating for your customers and probably
is for your moderators as well. Also being able to SPEAK to someone would be great and probably speed up the process saving me and you as a company time which means money.
Now, could someone please help me!!?? Will I ever be able to get the lost emails back? I have answered all quaestions sent to me and followed all instructions and getting nowhere. PLEASE HELP.
I just purchased my first Windows Phone after being on Apple for two years and Android prior to that. I have everything set up to my liking except that my contacts from Outlook are not syncing to the phone. I just set up an outlook.com account and synced
my Gmail contacts to the new account. I can see all of my contacts (people) when I sign into Outlook.com, but I cannot get them to show up on my phone under People.
Thanks.
Estimados señores,
Hace aproximadamente un mes abri una cuenta de coreeo para uso de mi trabajo *** Email address is removed for privacy *** , pero tuve problemas desde que la abri, al enviar los correos a mis contactos se bloqueo ya que segùn me reportaron el sistema habia detectado actividad inisual,
, al restablecerla me pidieron cambiar la clave, esto sucedio por dos ocaciones, en la actualidad no puedo ingresar ya que al pedir que se me restaure y ubico los caracteres que da el sistema para verificar que es una humano el que escribe y no un robot, no
me los acepta, salen que son invalidos...?¿??¿?
Realmente no se que puedo hacer ya que no avanzo a ningùn paso para poder solucionar el mismo, Yo soy usuariario de varias cuentas que detallo a continuaciòn:
*** Email address is removed for privacy *** . principal
*** Email address is removed for privacy ***
*** Email address is removed for privacy ***
*** Email address is removed for privacy ***
y la que presenta el conflicto *** Email address is removed for privacy ***, cabe indicar que las anteriores las tenia vinculadas, y tambien sucediò algo parecido ya que no recordaba preguntas q fueron hace bastante tiempo y vinculadas no necesitaba para ingresar individualmente,lo que
ustedes en la actualidad han anulado.
Espero q se solucione lo màs pronto ya que no puedo ingresar a mis cuentas de trabajo. Gracias por su atenciòn
Since last week I can no longer link my 3 hotmail/outlook accounts.
The link from the right-hand corner drop down menu disappeared. When I try to reconnect them it is giving me an error message. Could you please help solving this problem so I don't have to sign and re-sign between my accounts?
Thank you
The link from the right-hand corner drop down menu disappeared. When I try to reconnect them it is giving me an error message. Could you please help solving this problem so I don't have to sign and re-sign between my accounts?
Thank you
my hotmail account has been hacked and as the result I've been blocked. I been sent to account recovery page several time because I suppose to change my password. but I keep getting reply that the information given wasn't enough. I Do NOT REMEMBER MY SECURITY
QUESTION. It was 16 years ago when I opened my account. It asks for DV. I don't know what the DV is to answer that question. I sent my driver license scan and given my phone numbers they still give me you need to change password go to account recovery. I'm
getting sick of this reply. Now they telling me they cannot verify that it's me, and I have to open a new account. which I already have and that's how I'm receiving these replies. but they say they have tools for me to transfer my contacts and contents of
what I had to this new account. but when I go to account setting, and I see my old email account as part of my security question, I don't get any thing from that account in this one. What Should I do?
Please don't tell my I have to go to password recovery page.
Please don't tell my I have to go to password recovery page.
my hotmail account has been hacked and as the result I've been blocked. I been sent to account recovery page several time because I suppose to change my password. but I keep getting reply that the information given wasn't enough. I Do NOT REMEMBER MY SECURITY
QUESTION. It was 16 years ago when I opened my account. It asks for DV. I don't know what the DV is to answer that question. I sent my driver license scan and given my phone numbers they still give me you need to change password go to account recovery. I'm
getting sick of this reply. Now they telling me they cannot verify that it's me, and I have to open a new account. which I already have and that's how I'm receiving these replies. but they say they have tools for me to transfer my contacts and contents of
what I had to this new account. but when I go to account setting, and I see my old email account as part of my security question, I don't get any thing from that account in this one. What Should I do?
Please don't tell my I have to go to password recovery page.
Please don't tell my I have to go to password recovery page.
For about a week I have been locked out of my account. When I logged in Monday, it said they believe someone else might be using my account. I followed the prompts to fill out additional details like animals name, zip code, previous emails sent. It did not work. I did it again. It did not work the second time.
I called customer service. No help.
I was on messenger with customer service. Nothing.
Then I get an email from Microsoft, advising me to just open a new account because I've tried to many times.
I cannot open a new account as I have recently been applying for jobs and this is the email I use.
Today, I log in to see if I can get into my account, AND I am able to get in! Usually it only shows 1 email to send a reset link to, but today it showed my other Hotmail email that I use. I log into that one, click on the link to get into my account I've been locked out of. I update my personal account details and I change my password. Then I log out. When I logged back in, I get the same error message, that someone is trying to use my account, and it NO LONGER shows that there is a 2nd backup email address. So, once again I am locked out!
Please help as this email is very important to my life and finding a job. Thank you!
I am running bing as my homepage. At the top of the daily bing picture are the pull down menus for Web, Images, Videos,
etc. At the end of the list is OUTLOOK.COM. I click here and I get immediate access to an open page of my "inbox", showing
all the new emails I have received. I DO NOT have to enter any usernames or passwords to get in, the inbox page automatically
loads itself. I am going on holidays in a week and would like to lock down this feature until I return.
How do I prevent OUTLOOK.COM from opening if an unauthorized user tries to open my email...?
I have been repeatedly trying to CLOSE this account for over a year now. My account has been hacked on more than one occasion. Whenever I attempt to close my account, the reply is as follows:
First of all, I have NO paid services associated with my account. As well, the second bullet makes no sense as that is what I am already trying to do.
My address is: *** Email address is removed for privacy ***
- You need to cancel any paid services or Microsoft Points account associated with your Microsoft account.
- You need to deactivate your Hotmail account. Once you've done that, your Microsoft account will be closed automatically after a period of inactivity.
My address is: *** Email address is removed for privacy ***
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