Hello, I can no longer gain access to my e-mail account even though I had the password. Microsoft decided "someone else was using my e-mail account" i.e me on my mobile phone, and various other devices. I then logged into my e-mail account and it booted me out, the verification e-mail that it sends goes to an e-mail account that hasn't existed for like eight years - I can't remember the information I provided when I was like 14 to my e-mail account, when I created it.
What can I do to get access to my account?
I cannot open my email account I went through the account recovery/password reset procedure that appears when clicking on the link that says i cannot access my account.
i filled out the form to prove its my account.
i was sent a link to my alternative email. When i click on the link that you sent to finalise the password reset - i get the error message.
account.live.com/error.aspx?errcode=1086
There's a temporary problem with the service. Please try again. If you continue to get this message, try again later.
please help me fix this asap as this is my work/personal account and no access is potentially costly.
My outlook.com account was hacked. It is not the address I used to post this question. A new contact phone number was added and new recovery contact emails were added so that whenever I go to reset the password it emails everyone of the recovery email addresses listed. Can someone at microsoft PM me so that I can provide additional details and fix this. I have an office365 account tied to this address as well and need it fixed ASAP!
Thanks,
hackedandmad
My outlook.com account was hacked. It is not the address I used to post this question. A new contact phone number was added and new recovery contact emails were added so that whenever I go to reset the password it emails everyone of the recovery email addresses listed. Can someone at microsoft PM me so that I can provide additional details and fix this. I have an office365 account tied to this address as well and need it fixed ASAP!
Thanks,
hackedandmad
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