Dar Microsoft Tech guys;
Please advise ASAP how to recover my Hotmail Plus Account (*** Email address is removed for privacy ***) that was deactivated by Microsoft Billing. BOOM! No access to the pop3.live.com server for either my personal email or for my motel's business email wiothout any Notification, forewarning or inquiry when the acct's auto-billing failed.
Fortunately, I found a phone no for Microsoft billing, whom I called to investigate. After an hour or so on the phone with a patient and professional Customer Service Person, I was apprised that my cancelled account (*** Email address is removed for privacy ***) had been REACTIVATED. BUT despite several attempts with assistance from the Customer Servive Person, we could not access or recover my account or its email. AND Microsoft no longer provides any phone hotline to assist with such recovery issues.
So, I was instructed to set up an entirely NEW Account & password -- just so I could login to this Microsoft Forum to seek assistance, then wait for ~24 hours for a response / assistance.
Well guys, I hope to hear from you ASAP instead of in 24 hrs, since my motel business has ALREADY been DOA for ~24 hrs while investigating this hasty deactivation.
PLs advise RECOVERY Instgructions ASAP
Thank you
Scott Hathorn
Mountain View Motel & RV Park
Joseph OR
P.S. Microsoft used to have a phone hotline for Tech Support for such issues. What happened to that?
Dar Microsoft Tech guys;
Please advise ASAP how to recover my Hotmail Plus Account (*** Email address is removed for privacy ***) that was deactivated by Microsoft Billing. BOOM! No access to the pop3.live.com server for either my personal email or for my motel's business email wiothout any Notification, forewarning or inquiry when the acct's auto-billing failed.
Fortunately, I found a phone no for Microsoft billing, whom I called to investigate. After an hour or so on the phone with a patient and professional Customer Service Person, I was apprised that my cancelled account (*** Email address is removed for privacy ***) had been REACTIVATED. BUT despite several attempts with assistance from the Customer Servive Person, we could not access or recover my account or its email. AND Microsoft no longer provides any phone hotline to assist with such recovery issues.
So, I was instructed to set up an entirely NEW Account & password -- just so I could login to this Microsoft Forum to seek assistance, then wait for ~24 hours for a response / assistance.
Well guys, I hope to hear from you ASAP instead of in 24 hrs, since my motel business has ALREADY been DOA for ~24 hrs while investigating this hasty deactivation.
PLs advise RECOVERY Instgructions ASAP
Thank you
Scott Hathorn
Mountain View Motel & RV Park
Joseph OR
P.S. Microsoft used to have a phone hotline for Tech Support for such issues. What happened to that?
Dear Microsoft Tech Customer Service;
Please advise how to recover my HOtmail Plus Acct (*** Email address is removed for privacy ***) ASAP that was deactivated by Microsoft Billing. BOOM! NO access to to the pop3,live.com server for either my personal email or motel busioness email without any Notification, forewarning or email inquiry when the acct's auto-billing failed.
Fortunately, I found a phone no for Microsoft Billing, whom I called to investigate. After an hour or so with a very patient & professional Customer Service Person, I was apprised that my old account (*** Email address is removed for privacy ***) had been REACTIVATED. BUT despite several attempts with assistance from the Customer Service Person, we could not access / recover the account or its email! AND Microsoft doesn't provide a phone hotline to asist with account recovery or technical assitance.
Instead, I was instructed to set up an entirely new account & password, solely so I could login to this Microsoft Forum to transmit my plea for Microsoft for assistance via this platform, then wait for a reply within the next 24 hrs!
Well guys, I hope to hear from you ASAP instead of in 24 hrs, since my motel business email has ALREADY been DOA for ~24 hours while investigating this hasty deactivation.
PLease advise Recovery Instruction ASAP.
Thank you
Scott Hathorn
Mountain View Motel & RV Park
Joseph OR
P.S. Microsoft used to have a Tech Support Hotline. What happened to that?
Dear Microsoft Tech Customer Service;
Please advise how to recover my HOtmail Plus Acct (*** Email address is removed for privacy ***) ASAP that was deactivated by Microsoft Billing. BOOM! NO access to to the pop3,live.com server for either my personal email or motel busioness email without any Notification, forewarning or email inquiry when the acct's auto-billing failed.
Fortunately, I found a phone no for Microsoft Billing, whom I called to investigate. After an hour or so with a very patient & professional Customer Service Person, I was apprised that my old account (*** Email address is removed for privacy ***) had been REACTIVATED. BUT despite several attempts with assistance from the Customer Service Person, we could not access / recover the account or its email! AND Microsoft doesn't provide a phone hotline to asist with account recovery or technical assitance.
Instead, I was instructed to set up an entirely new account & password, solely so I could login to this Microsoft Forum to transmit my plea for Microsoft for assistance via this platform, then wait for a reply within the next 24 hrs!
Well guys, I hope to hear from you ASAP instead of in 24 hrs, since my motel business email has ALREADY been DOA for ~24 hours while investigating this hasty deactivation.
PLease advise Recovery Instruction ASAP.
Thank you
Scott Hathorn
Mountain View Motel & RV Park
Joseph OR
P.S. Microsoft used to have a Tech Support Hotline. What happened to that?
I have just made my switch to Windows Phone (Bought Nokia Lumia 720), the phone looks awesome, features are great and I love it. But there is one problem, I have my skydrive accounts prior purchasing my phone, and I have also installed skydrive apps into my phone. But somehow, I saw my files inside my phone skydrives, but I can't download it whether it's Excel or my word documents, strangely enough, I can download my PDF files. The error messages was "You don't have permission to download this file. For help, please contact the person who manages this site" Any Idea? PLEASE HELP!!!
Cheers,
Deddie
I have just made my switch to Windows Phone (Bought Nokia Lumia 720), the phone looks awesome, features are great and I love it. But there is one problem, I have my skydrive accounts prior purchasing my phone, and I have also installed skydrive apps into my phone. But somehow, I saw my files inside my phone skydrives, but I can't download it whether it's Excel or my word documents, strangely enough, I can download my PDF files. The error messages was "You don't have permission to download this file. For help, please contact the person who manages this site" Any Idea? PLEASE HELP!!!
Cheers,
Deddie
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