I hope there is an answer, as this is not only frustrating but prevents me from getting work. Thank you.
I need to close my outlook account as it has been hacked. I have tried changing my password numerous times, yet spam is still being sent out to my contacts. I need to close this account asap, but it will not let me. When I click "close account" it takes me to a "deactivate account" page, which first requires "close billing account" which leads me no where. I am extremely frustrated this is so complicated.
Please help me close this account ASAP.
Thank you,
I have Skydrive and I am trying to change my credit card details (as I had to cancel the old one) so I can pay for another years storage. However when I click on the manage storage, the language changes to Chinese. I am presuming it does this because I live in Hong Kong, but I don't read Chinese so I can't work out how to change my credit card details. Even my Chinese friends can't see where you can do this.
Why would Microsoft presume that everyone who lives in a certain country (based on the IP address) all speak the native language of that country and automatically change the language for payment (this is the only page that changes). It doesn't help changing browser or any of the other tricks the support people mention in other threads.
Please tell me how I can change the language. This is obviously a MS issue in how you have set up the system and it needs to be changed to just have the one language used throughout your Skydrive system.
I am operating Outlook.com out of Internet Explorer 10, under Windows 7.
The problem disappears if I switch to another User on the same laptop.
I have cleared all the browsing history, checked that I am using the latest versions of Internet Explorer and Silverlight.
Nevertheless, while I still receive emails from my own User site, I am unable to reply, forward or create any new messages.
I'm trying to simplify an awkward email situation I've gotten into.
I have a Hotmail account that has an @earthlink.net name, which receives email from my earthlink account. It has several folders with saved messages.
I want to eliminate earthlink and have my emails sent directly to another Hotmail account. But I would like to move or copy the folders from the first account into the second account. Can this be done, and if so, how? Thanks very much.
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