After much research and no help HERE after numerous postings. I think I can help, or hope this helps!
My emails have vanished from my account, both the send and inbox emails.
I was able to retrieve most of the emails, there is still a group of emails missing dated between August 15th and November 5th, but all the rest up to 18 months ago have returned.
I'll explain simply what I did, hopefully this will resolve some of the issues until MICROSOFT fixes the problem.
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I'm assuming most of us if not all of us have our emails sync'ed to our mobile phones or tablets.
The solution was as easy as this, I went back to the email SYNC on my mobile (Blackberry Q10) SETTINGS/SET UP EMAIL/ chose the outlook email and hotmail account that have lost emails) then under SYNC TIMEFRAME I chose "forever" over 14 days or 30 days
I rebooted my phone and VOILA all my emails are visible on my phone.
I dont see them on my laptop but I figure meantime for those of us that are in need of recovering a specific email, we can copy and paste it in word or email it back to ourselves.!!
Good luck everyone.. Hope I get the rest back soon.
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