for a couple of weeks now my email wont download i have rung service provider they said its a problwm with live mail?

I received an upgrade notice some months ago for windows live essentials. It automatically downloaded and installed. Now, my shortcuts to windows live 11 and messenger do not work. In fact, there are no shortcuts anywhere in my computer for windows live 12. In addition, the search feature from the start button cannot locate windows live mail, or live mail, or mail. I have, for all intents and purposes, no mail program on my computer to be found, anywhere. I'm confused by this. 

I tried a bunch of times uninstalling, reinstalling, system-uninstalling, reinstalling, offline installing, you name it. Eventually I gave up and resigned to outlook.com but I'd really like to get my mail program and the rest of live essentials working because hey--they're essentials right?

Anyone have help?

Thank you

After recovering mysteriously disappearing email messages through a five hour process, I would compose an email, send it, and then try to return to email home.  However, a dialog box would appear saying not connected, with one line below saying one message had been sent and another was being executed, with a spinning "eternal" circle that never goes away.  I then reboot and all seems well, except the process starts again as soon as I try to send another email.  I have tried suggestions in the forum, including repairing Windows 11 Essentials, and nothing changes.  I have never had this issue before.  DFK

how do I stop windows live mail from deleting  multipule emails from the same person,,,,   its my wife and she is getting up set her emails get deleted before I answer them,,, only the last one stays in my inbox!!!!
I am currently running Windows 7 & using Windows Live Mail 2011 as my e-mail. I know there is a version 2012 available, but I have never received a notice to update. I ran Windows Update manually, but it doesn't indicate that I have any updates available. I'm not sure what, if anything, is the difference between the two or if it's worth updating, but if so, how can I update just Windows Live Mail w/o having to update Windows Live Essentials? 

I have recently had my Outlook Express transferred to Live Mail

All three accounts show but only one appears to receive new mail. All three accounts can send.

My email provider has checked accounts and all settings are correct. messages arrive but do not go into Inbox on two accounts.Any ideas of whats happening.

So i have had to use this old account as i cannot get into my other hotmail account.

Made it years ago so have no idea what my secret answer is, have tried numerous times to provide additional support to recover my account but the information was never enough. Cannot recover via a code to phone either. This is absolutely ridiculous, i just want to get into my email account!!! Why did Microsoft have to remove the linked accounts feature, i could easily check all of my accounts by signing into one account. Hotmail is a joke

Can't send email
I can access my emails via internet but when I open windows live mail I get the following error message 0x800488EB which will not allow my to receive or send messages, how do I rectify this please?