Without any detectable provocation on my part, every time I try to log onto Widows Live Mail,  my computer suddenly started dimming and showing a box saying: “Do you want to allow the following program to make changes to your computer?” The program name listed is Windows Live Mail and Messenger. The verified publisher listed is Microsoft Corporation. The file origin is the “Hard drive on this computer.” Despite repeated attempts at correcting the problem myself, I still get the same message box. I’ve been messing with this problem for several months now. If I answer "Yes," I'm let into my mail. If I answer "No," I'm left on my desktop.

My Windows 7 was pre-installed on my HP computer which I bought in October 2012. When I contact HP, they tell me I need to go to Microsoft for help. Contacting Microsoft, they tell me to call HP. April 3 was the only help I received came from a pay Microsoft site. But our attempts at solving the problem were fruitless unless I pay for further help. $169 seemed a bit steep for help with an annoyance.

The only thing that works is if I turn off my User Account control settings. But that stops me from downloading some programs or leaves me vulnerable to other problems. So I jus leave it on and put up with the hassle.