Outlook for Mac

14.3.2 inbox not picking up email

Unanswered 0 answers

Older post from April 4, 2013. Details may be out of date.

Question asked on Apr 4, 2013
Similar to the problem discussed here for an older version, my Inbox is not getting email. 

http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macoutlook/1414-inbox-not-showing-all-emailsdelayed-email/a38087f0-7168-41e3-b69d-d4b095e0bfcd

The messages roll right in on iPad and iPhone, and spam seems to hit the spam box just fine, but the Inbox isn't working properly.  I can hit send/receive and refresh the box by clicking on another folder and back to it.  I get the message that "All Folders are Up to Date."  But they're not. 

It appears to be just one Inbox folder for one account, and not for the multiple accounts I monitor through Outlook.  I've read other places about refreshing the cache on a particular folder but don't know how to do that. 

If I relaunch Outlook, I am virtually certain that I'll get all of the messages. 

Any ideas for this?  Thank you!

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