13. December 2015 · Write a comment · Categories: Uncategorized

On Friday I received several messages (one each to my hotmail and outlook accounts) to say that I needed to install a Windows fix to Hotmail Live Essential for it to continue working following a change that Microsoft will make to the Outlook mail service in the near future. The messages pointed to this site http://communication.microsoft.com/Key-6859401.C.rv22.N.K4.-.nFwJQdB which redirected to https://www.microsoft.com/en-us/download/details.aspx?id=49486 This appears to be a perfectly genuine Microsoft site referring to a fix KB3093594

However having applied fix this I now get the messages below for all my hotmail and outlook email addresses.

Have I been conned? and if so how can I recover from it?

Unable to send or receive messages for the Hotmail (xxxxxxx) account.

Server Error: 0x80072EE7
Server: 'https://m.hotmail.com/Microsoft-Server-ActiveSync'
Windows Live Mail Error ID: 0x80072EE7

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.