Windows Live Mail

Windows Live Mail 2011 email export to Microsoft Exchange does not work

Unanswered 0 answers

Archived post from December 10, 2016. Product: Windows Live Mail – no longer developed by its maker. Details may be out of date.

Question asked on Dec 10, 2016

I have been using Windows live mail 2011 on a windows 7 computer for the last 6 years or so.  Have just purchased a new computer with windows 10, and purchased office 365 as well, and will use outlook 2016 as my email program. 

I want to export my old emails and folders, etc to be able to use them in outlook 2016.  I follow the instructions to export in windows live mail and chose "Export email" > email messages > Microsoft exchange, and click next.  I get the dialogue box that says this will export WLM emails to Microsoft Outlook or Microsoft exchange.  I click OK, and then nothing happens.  The dialogue box disappears and I am back at the previous box below:

The screen just stays there, and nothing happens.  From my other online searching, I should get a choice of which folders to export or something along those lines.  If I click "cancel", the dialogue box comes up saying the export isn't completed yet, are you sure you want to exit the wizard?   Nothing is happening in the background, so I have to exit.

I have always had automatic updates turned on.  Is there an update missing from my windows live mail install?  it is

Version 2011 (Build 15.4.3555.0308)

Note that I can export to the Microsoft Windows Live Mail format, but that does me little good as I can't import that into outlook 2016.

Please help.  Thanks, Darryl.

No answers yet

Write an answer

Your email address will not be published. Please never post passwords.

This site uses Akismet to reduce spam. Learn how your comment data is processed.