I've been trying to access my .EDU email account for the past three days and, each time I login, I am redirected to a page stating: "You're currently signed in with an Office 365 email account, which can't be used with Outlook.com. Please click here to sign out of your Office 365 account, then use another Microsoft account to sign in to Outlook.com (for example, your hotmail.com, live.com, or msn.com account). "

 

I read on here and cleared my browsing history, cache, cookies, still couldn't get into my email.

I tried using different browsers; Internet Explorer, Google Chrome, and Mozilla Firefox.

I tried using InPrivate browsing in Internet Explorer.

I tried signing into my account from homtail.com login.live.com mail.live.com and outlook.com to no avail.

 

I even called customer service who tried to help but kept referring me here, even though I've already read multiple posts regarding this issue. My .EDU email is my primary email and I really would hate to have to start a brand new email.

 

Is there any way you can fix this?

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