Two day ago, when I login my skydrive, I got a warning:  "Your account has been shut down"

so I contact customer support: 
http://go.microsoft.com/fwlink/?LinkId=106278

very soon, they reply me:


SRX1212286168ID
===
Hello,

We have received a recent request to reactivate your account, however, when we checked we noticed that your account does not appear to be closed. We have also reexamined the content and have determined that the files are not in violation of the Microsoft COC or TOU. If you are still unable to access the account there may be a technical issue with it. You can contact the technical support team athttp://answers.microsoft.com/en-us 
===


My OS is: Windows XP
Browser is: Chrome
and My account is *** Email address is removed for privacy ***



It seems a technical problem, but I can't find the answer, 
please help me!

Thank you very much!


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