My son got and Xbox for Christmas so of course I need to set up a Xbox live account.  Should be no problem because he already has a child's email account with Hotmail. 

However, while family safety is actively monitoring his laptop under his Hotmail address his email is not working.  I can not log him into Hotmail under his email address.  Its like his email has been turned off or something.  If that has happened I cant find the way to turn it back on.  I need to get that email working so that I can get his Xbox live account up and running. 

Please help!

Thank you in advance,

Brad