Hi,

I have by mistake put my wrong Username into my private medical online account.  The account is to make appointments with my doctor or order my repeat prescriptions.  I cannot now access the account because it has one letter missing from my User name.  This goes in automatically.  I have tried changed it without success because it just reverts back to my incorrect User Name.  This pops up from below as I am typing it.  I have no idea how to change this as whatever I put in (the correct User Name!!) it just changes it for me.  Please help.  This is very serious as I cannot access my account to get my repeat medications.

Thanks,

Carole Denby