I phoned Windows In UK

the following address Microsoft Campus. Thames Valley Park Reading. Berkshire. RG6 1WG United Kingdom.

Tel (+44) 0344 800 2400

Or use the Link https://www.microsoft.com/en-gb/contact.aspx

I phoned them and finaly got to a voice(No name) he informed me Microsoft does not support Windows live at all.  AND THEY ALSO DONT MONITOR THIS COMMUNITY WEBSITE. He suggested that I used windows Outlook! I said but then I nead OFFICE and that costs money! His answer was well its not to expensive. And ANY WAY THEY WERE NOW WORKING ON WINDOWS 10! THIS IS THEIR PRIORITY!

Right I hadn't recorded any of this and that is a real pity! So I phoned again using Skype. After five goes a voice answered (Female) she said they were not trained on windows live and suggested I go to the Windows Live website.

This is www.answerdesk.microsoft.com  Well I have had a quick look and unless you are willing to pay for help your not going to get any where