Hello Ms or Mr Programmer,

THIS program CANNOT be CLOSE whenever I click to " Windows Live Mail ".

Please HELP!!!!

Whenever I try to PIN THIS PROGRAM by showing it @ my DESK TOP SHORT-CUT ( as previously ), all I get is the box which says " The procedure entry point _ctrCreateSymbolicLinkW could not be located in the dynamic link library MSVCR110.dll.

& I also encounter a difficulty in CLOSING THIS ICON whenever it appears repeatedly!

I will be deeply grateful if U could RESET " Windows Live Mail " REMOTELY for me OR suggest ' How best I can RESET & PIN THIS Program @ my Desktop Menu '.

Thank you.

Sincerely,

Patrick