Windows Live Mail "not responding" plus function to correct it are not working.

1. I using Firefox
2. online guidance suggested a re-installing IE. None of the advice was successful
3. email converts to text and html. All help has not been successful
   1. http://answers.microsoft.com/en-us/windowslive/forum/livemail-wlinstall/windows-live-mail-not-responding/370f09bd-fc88-4375-a1a7-5f41f8616bcf
4. Control Panel >Internet Options > General> Delete
   1. does not delete temp files
5. Move folder>new TIF folder etc
   1. does not move files to new location
   2. under “Settings” the current location is not visible
      
   3. old temp files remain in the original folder
      
   4. after the "Move" option and reboot the new temp file remains empty
6. It was mentioned that “something else might be wrong”.
   1. No guidance was given regarding the "somthing"
   2. . After 3 frustrating weeks I'd like to know what else I can try

Lea