05. January 2019 · Write a comment · Categories: Uncategorized

Have been following these threads and answers by Firedog since my incoming emails stopped, apparently after a major Windows upgrade, around 22Nov18.

Running Windows 10 Vers 1803 with WLM Version 2012 (Build 16.4.3528.0331)

Have done the following:

Run the Windows Live Essentials repair tool

Deleted and reinstalled my WLM account

Deleted all emails from the inbox on the server via webmail

Uninstalled and reinstalled a fresh version of WLM 2012

All to no avail. I can send emails but receive the following generic error message when trying to download incoming mail:

Unable to send or receive messages for the Tpg.com (pklucas) account. An unknown error has occurred.

 
Server: 'mail.tpg.com.au'
Windows Live Mail Error ID: 0x80004005
Protocol: POP3
Port: 110

Secure(SSL): No

Under the Live Mail Tasks Tab it show the following message:

Checking for new message on 'Tpg.com (pklucas)': 44 (1.13 MB) Total   Failed

WLM obviously knows how many emails are waiting to be downloaded from the server and their total size but will not download them to my PC.

Any suggestions or assistance gratefully accepted.

Paul

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