Windows Live Mail 2011 & 2012

The program will  not show new messages when the program starts.

Also, I'd like the program to automatically check for new messages every 10 minutes.

It will not do either despite checking the required settings:

File, Options, Mail,

Send and Receive messages at start-up - ticked

Check for new messages every [10] - ticked

The only way to get any new incoming messages is to click on the Home menu button- Send/Receive/specific email acount (Default Account).Then in the bottom right-hand corner it will flash - Checking/authorising etc and assuming there are new inward emails, they will show in the Inbox.

This problem was seen in v2011 running Windows 7 Home Premium.

I upgraded to Windows 10 and v2012 but the problem remains.

I have tried uninstalling Live Mail and reinstalling with no difference.

I have tried an alternative email program such as Mozilla Thunderbird and this problem doesn't happen but I wish to stay with Windows Live Mail.

There is no delay about sending emails - they go into the Outbox for a few moments and automatically go.