Hi,

I have just bought a new laptop (HP Pavilion if that helps) and I have Windows 8.1 installed on it. 

I downloaded Windows Live Mail and it all seemed to work perfectly for about a week or so.  However, a few days ago the following problem started:-

Whenever I highlight multiple messages in my Inbox and try to move them to the "Junk" folder in Windows Live Mail I get these messages:-

Window 1 = "An unknown error has occurred" ... I then press "OK" and

Window 2 = "The selected message(s) could not be moved.  A problem has occurred.  Please try again." ... I then press "OK" and am taken back to my Inbox ... where I can then proceed to move them individually into the "Junk" folder ???


Any help, much appreciated.

Julie131313