Windows Live Mail will not open APPCRASH error

01. November 2013 · Write a comment · Categories: livemail · Tags: ,
Hi I am having what a appears to be  a similar problem. Windows Live Mail on Windows 7 has stopped loading. I am getting the appcrash error message I have run sfc /scannow in command as admin but to no good effect

Problem signature:
  Problem Event Name: APPCRASH
  Application Name: wlmail.exe
  Application Version: 16.4.3508.205
  Application Timestamp: 5111f9fe
  Fault Module Name: MSMAIL.DLL
  Fault Module Version: 16.4.3508.205
  Fault Module Timestamp: 5111fc47
  Exception Code: c0000005
  Exception Offset: 0001ad17
  OS Version: 6.1.7601.2.1.0.256.48
  Locale ID: 2057
  Additional Information 1: 0a9e
  Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
  Additional Information 3: 0a9e
  Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

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