I am using Windows Live Mail and Windows 8.1. 

It says it is trying to download 1 message.  Only about one tenth of the bar is filled in.  Nothing is budging.  I have clicked Stop, restarted WLM, and the computer and have been to my webmail to check there is nothing oversized trying to download.  Any ideas how I can fix this because at the moment if I click Send and Receive all I get is this dialogue box, still showing thte one tenth filled in progress bar.