I am using Windows 10 and Gmail. I recently refreshed my computer. When I reinstalled Windows Live Mail 2012, I cannot download the folders or send an email. My settings are correct in my account on the web and also the mail settings on my computer. I have tried every suggestion in the forum and cannot get it to work. Error message "Lookup failed r65mb69546349qke". I really want my WLM back! MS Mail is the pits.