I am a long time Charter customer and I have used Windows Live Mail since 2010 upgraded in Spring 2014 to Windows Live Mail 2012.  Been experiencing off and on issues with my Charter password not being accepted when I try to sign into Windows Live Mail.  Now if I go directly to Charter webmail, which I hate, I can sign in with no problem ever.

Usually after several tries it will begin to work, but today after several hours it is still not working.  I need a fix for this issue.  Thank you so much.

Regards,

Liz Gregorius