24. December 2013 · Write a comment · Categories: Uncategorized
I am able to open Windows Live Mail 2011, on clicking on the icon on the desktop and the programme comes up normally.  I can receive mail without a problem.

If i click on the left hand icon in the menu line "email message" (help tab "New email Ctl=N.  Create a new email message"), a small message screen comes up with the message "A problem has occurred while trying to open this message.  A problem has occurred.  Please try again later."

The same message comes up if I try to reply to or forward a message.

It also comes up if I try to add a new event, but not if I try to add a new contact.

I have tried deleting Windows Live  essentials and reloading a downloaded version, but the same problem still exists.

I would be grateful fo any advice on hoew to cure the problem.

Hugh Arthur

 

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