Hello,

I have been receiving the following error message for a couple of weeks...

Unable to send or receive messages for the Hotmail account.

Server Error: 0x801941F7
Server: 'https://m.hotmail.com/Microsoft-Server-ActiveSync'
Windows Live Mail Error ID: 0x801941F7

Hotmail messages appear to be getting 'stuck' as they are downloading. For instance, when I click send & receive, Windows Live Mail will check for messages and get stuck saying 'Downloading message 0 of 41 in 'Inbox'', before displaying the error above. 

Hotmail messages do seem to be getting through to my inbox periodically, however, will often display the following message: 

Message could not be displayed

Windows Live Mail encountered an unexpected problem while displaying this message. Check your computer for low memory or low disk space and try again.

I have checked my computer for low memory and disc space and there isn't an issue with either. 

I have two other business email addresses which I use on Windows Live Mail and both of those are working without any problem. 

Any help or advice would be much appreciated. 

Thanks

[Original subject: Windows Live Mail error]