Hi All,

Need your urgent help.

My Windows Live Mail crashes everytime I started it. When I start it, it will show "Recovering the Windows Live Mail database..." and crashes/close.

I have tried reinstalling my Windows Essential/Live Mail, but it still has the same problem. Please advise on how I can solve this issue.

Below is the fault report :-

Source

Windows Live Mail

Summary

Stopped working

Date

12/1/2015 9:09 AM

Status

Report sent

Description

Faulting Application Path: C:Program Files (x86)Windows LiveMailwlmail.exe

Problem signature

Problem Event Name: APPCRASH

Application Name: wlmail.exe

Application Version: 16.4.3528.331

Application Timestamp: 533a3fce

Fault Module Name: MSMAIL.DLL

Fault Module Version: 16.4.3528.331

Fault Module Timestamp: 533a408a

Exception Code: c0000005

Exception Offset: 0001ad17

OS Version: 6.1.7601.2.1.0.768.3

Locale ID: 18441

Additional Information 1: 0a9e

Additional Information 2: 0a9e372d3b4ad19135b953a78882e789

Additional Information 3: 0a9e

Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Extra information about the problem

Bucket ID: 194223846

 

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