I am using Windows10 and I have a virgin email and a gmail account set up in Windows Live Mail which have worked well up to now, but now whenever I click to create, reply or forward an email I get a dialogue box saying....

"A problem occurred while trying to open this message.

 A problem has occurred. Please try again."

I am receiving emails ok for both those email accounts, and I can send ok when I login to those accounts online, so I guess it must be something to do with Windows Live Mail. Also my old non-default Outlook email (2007 version) lets me send and forward emails ok too. I prefer Live Mail so would like to get it working again.

By the way, when my wife logs-on to the same computer, her Windows Live Mail works perfectly. As far as I can see there are no different settings on her email accounts.

Please can you help me solve this issue?

Regards,

A very frustrated Phil