I have a Dell Optiplex Desktop990  64ex 8Gb Mem on which I freshly re-installed Win 7 Ultimate.  After having installed also Office 2007 I did a Backup by following the instructions in control Panel/ Backup and Restore.

Because it was a new installation my IP Server Downloaded some 1500 email from Jan to present to  Live Mail.

In Live Mail I deleted the emails I did not want and saved what I wanted to specific folders.

I then noticed that  one of the two accounts I have in Live Mail  was no longer receiving emails.

I went and checked on the IP Service Webmail.

There I found recent emails for the address which was not  receiving in Live Mail.

Also I noticed that all emails prior to 01/11/15 were not visible. I did not delete emails in the IP webmails.

I contacted the IP service and asked about the missing emails and the fact that one account was not forwarding emails of one of my accounts (*** Email address is removed for privacy ***) in Live Mail. The IT tech requested access to my computer which was granted.

After fiddling for some time with settings she asked if she could delete the INBox folder for the troublesome address, which after being emptied to another folder it was granted.

Without asking for further permission she deleted the account with all the files an folders. 

She was then unable to restore the files and folders.

I was hoping to be able to use the Backup to restore was was deleted, but have been unable to do so. I had subscribed to Microsoft Assure Support so I asked for help to restore files from the Backup where I was told that it was not part of the service.

I do not understand but in C:usersownerappdatalocalmicrosoftwindows live mailstorage foldersimported folder (1)local folders.  I am  finding files and folders going back to August 2013 not related to the folders which have been deleted.

I  do not seem to be able to find the files and folders which I am supposed to have backed  up on 4/11/15. Help would be greatly appreciated.