I got the message below in one of my Outlook.com inboxes. The last time this happened, in 2013. WLM deleted thousands of my precious old emails, causing me huge personal stress, business and other serious issues, even removing them from my hard drives. I had recycled all my old computers, so couldn't even retrieve them from there. The whole idea of using a "cloud based" service is that it provides safe, reliable permanent storage - which I was and am paying for, and am happy to continue paying for. It almost gave me a stroke last time - I lost important documents and photographs forever, because I relied on Microsoft. I still do. WHAT IS THIS ALL ABOUT? Is this for real?
If I follow their recommendation and go to the Windows 10 Mail app, which I have already tried on one computer, it does not transport over the thousands of messages in my folders. I tried syncing a couple manually, and it did not work. Is Microsoft going to blow up my life again, and kill me with this stress?
If I back up the AppData storage file folder that supposedly holds all the messages onto a new external drive, if WLM doesn't work, it will probably delete it the moment I try to connect the drive, or it will not be usable.
Here is the message. I did not, and will not click on the link or update anything until I have reasonable assurance that it won't destroy my files again, and then go sync out every machine that has the messages stored.
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| Important information about your email service | ||
| Dear user, | ||
| In a few weeks, we will be making some changes to our email services that might impact your @outlook.com, @hotmail, @live, or @msn email account. Those changes will prevent your email from being delivered to the Windows Live Mail 2012 application you use. | ||
| In order to continue using Windows Live Mail 2012 to send and receive email for your account, you need to install the latest update published here. | ||
| If you use Windows Live Mail 2012 on Windows 8, Windows 8.1 or Windows 10, we recommend that you switch to the built in Mail app in Windows to stay connected and get the latest feature updates on Windows 8, Windows 8.1, and Windows 10. | ||
| Windows Live Essentials 2009 and 2011 are not supported anymore, and you will need to update to Windows 8/8.1 or Windows 10 and use the Mail app, or use www.outlook.com. To learn more about the Mail app, please click here. | ||
| We also recommend all Windows Live Mail users on Windows 7, Windows 8, and Windows 8.1 to upgrade to Windows 10 and use the built in Mail application to stay connected and get the latest feature updates. | ||
| We suggest saving this email so you can refer to it later. | ||
| Thanks for your understanding and continued use. | ||
| Sincerely, The Outlook team | ||
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