I cannot sign into Windows Live Mail 2012 using my Microsoft Account..  i.e. to bring up the contacts from my Microsoft Account.

It keeps saying "sorry, there was a problem signing you in".  I can sign in using another Microsoft Account okay, so I know its not the email programme.

Also, I would like to know if its possible to remove the stored email address (username) and password from the Sign In box. They seem impossible to remove. I still use the stored email address, but the password has been changed in the past, so I know the stored one is incorrect. Could this somehow be causing an issue? (Yes, I am typing in the correct password.)

I have read about "two-step verification" in on other threads, I don't have that activated as I've heard this can be an issue.

Any ideas would be appreciated.