Hello,

I have a fresh, clean install of Windows 7 and all the OS and other updates are installed and up to date.

I did a fresh, clean install of Windows Live Essentials 2012.

My e-mail and password work fine when I go through outlook.com.

When I use Windows Live Essentials, it says incorrect e-mail and password.

I am using my msn.com e-mail account.

How can I fix this?

Thank you,

Jeff