Hi,

I am still struggling to get my folders in Windows Live Mail 11 to come back.  About three weeks ago on the Friday night I found that all my older folders had actually got the e-mails in there by subject but on clicking on the e-mail, the first one was accurate and the rest in that folder were identical to the first one....regardless of what the subject was, or had been.   Then after searching and searching to try to recover my e-mails many of which were extremely important I contacted my server which is Karoo.co.uk.  The technician came onto my laptop by remote control and tried various things.  About two hours later he landed on a site much like this one and read various answers which showed how to recover the e-mails in the folders.  He followed the steps and unfortunately every folder now reads "There are no items in this view" and every single e-mail disappeared.  I am totally at a loss on how to recover the very important e-mails in their folders.  Many are warranties, receipts, etc. etc.  with some sentimental ones.  Anyone can you please help me??  I have Windows 10 but Windows Live Mail 11.

Carole Denby