Tried to open Live Mail in Windows 10, upgraded last week.  Box came up saying I needed to login to Live Mail.  I used my e-mail password several times before I realized it needed my Microsoft Account password.

Finally get logged in, and all my e-mails have been scrambled, they are all "%#0;" and have empty text files attached.  Subject lines and senders are the only part readable.

I believe new e-mails are coming in okay, but I've only gotten a couple.

I assume these e-mails are gone forever, right?  Some of them were kind of important.....

Can someone tell me why this happened?  And why do I need my Microsoft Account password to get my Charter e-mail?

Thanks,

Mike Marshall