my email will print from msn mail or from gmail...all of the web pages print fine..the mail app does not print or does windows live email..it does show the printer but all it does is search. i have reloaded window essentials. it is like its not communicating with the printer..I have loaded up the latest drivers for my printer hp Envy 7640. that has no effect. The problem started last month when i downloaded windows 10..I appreciate any help