When I close windows live email it restarts. The problem started when Microsoft sent an urgent message in December to update my software for email. I did and it crashed my email account. I uninstalled windows essentials and then reinstalled. Then the constant restarting problem started. I have repaired my windows essentials software and uninstalled and reinstalled the software at least ten times. I do not have trend micro installed on my computer. I use Norton. I also lost a few valuable storage folders. I do not want to set up another id on my email account because I would loose the rest of my storage folders.