I need help.

I have a new laptop, 2 months old.  I run Windows 8, IE 10 and the native SkyDrive ap.

I have reinstalled SkyDrive 3-4 times.

I have deleted all files from SkyDrive and recopied my source files to SkyDrive.

I have installed all Windows and associated updates. 

I have stopped and restarted SkyDrive.

I have rebooted my laptop.

I thought I had success as I had two Excel files sync yesterday:  One was an edit to an existing file and another new.  Later in the day, with no known changes that would seem relevant, I edited a Word doc and it wouldn't sync. 

SkyDrive has indicated at times during the day yesterday that it was processing changes.  Further, it shows that all folders and files on the SkyDrive are updated (the green check mark). 

But they're NOT.  Thoughts, help?  Would someone from Microsoft like me to collect log files.  I could sure use your help. 

PS I sync my source (my local hard drive) to SkyDrive in the cloud, can see my files there and on my smart phone (IOS) and tablet (IOS), but in no place or case can I see the edited Word doc.