Hello.

Two weeks ago my e-mail service suddenlystopped working. A logon popup said my email account was locked because someone tried to log on with an incorrect password.  I was advised to create a new password.   Using the new password, my e-mail began working again. But now, after 3-4 days it has rejected the new password.  I can neither send or receive email.

When I log onto e-mail now, I get an error message that says:

Unable to send or receive messages for the Verizon account. An incorrect password was entered.
Server Error: 0x800CCC90
Server Response: -ERR[AUTH] Authentication failed
Server: 'pop.verizon.net'
Windows Live Mail Error ID: 0x800CCC92
Protocol: POP3
Port:995
Secure(SSL): Yes

I'm sure the new password, which had worked for several days, is entered correctly.

I would appreciate any help you can give me to get my email working again.

Thanks.