I really don't want to use a million keystrokes to move an email into my calendar.  We used to be able to drag an email into the calendar.  Why is that not an option now?

And speaking of options.  How do you go about customizing things in this software?  In the MS videos they show two small calendars on the side of the outlook email-- but you can't do that if the web comments are correct.

Why can't MS just tell us what options they take away so we can decide whether to buy new software or to throw the whole thing away.

Yeesh. 

This should make my life easier -- ha!