Hi,

I am using a Talk Talk account in Windows Live Mail, on Windows 7.

The problem is, when I send an email using Windows Live Mail, the email does not appear in the IMAP "Sent" folder.  Similarly, when I delete an email using Windows Live Mail, it does not appear in the IMAP "Trash" folder.  It turns out they are only being stored in Local Storage folders, and not on the IMAP server.

I know my emails are being received, so that is not a problem.  

To be clear, let me explain that I can see the "Sent" and "Trash" folders in Windows Live Mail, and they contain all the emails that I have sent/deleted previously using WebMail.  So, as far as being able to see the emails that already exist in those folders, that is fine.

My settings are as follows:

Include this account when receiving mail or synchronising: Yes

Incoming mail: mail.talktalk.net

Incoming mail port: 143

Outgoing mail: smtp.talktalk.net

Outgoing mail port: 587

IMAP Folders

Root folder path: blank

Check for new messages in all folders: Yes

Store special folders on IMAP server: Yes

Sent Items path: Sent

Drafts path: Drafts

Deleted Items path: Trash

Junk path: Spam

None of my IMAP folders are hidden, I can see them all.  All the folders (Sent, Trash etc) branch off the Inbox, which I understand is correct.

I know how it should work.  I should be able to send an email from Windows Live Mail and it should appear in my Sent folder.  I should then be able to log into WebMail (or any other device for that matter) and see the email in the Sent folder in there too.  But it doesn't happen.  I know it's not necessarily instant, but it should all eventually sync up nicely - that's the point of IMAP isn't it?

I have confirmed in the TalkTalk Community that my settings are correct.  It was suggested that this is a Live Mail config error, and that I should get help here.

This was my post in the TalkTalk forum:

https://community.talktalk.co.uk/t5/POP3-and-IMAP-Diagnostics/My-sent-emails-are-not-going-into-my-Sent-folder/m-p/1636215

Looking forward to a reply.

Thanks,

Matt