I go through the menu, request a code to be sent to the alternative address I have provided, insert as requested BUT it just gets rejected. This has now happened 10-12 times and as one previous contributor remarked on a similar issue, I have now run out of 'skips' and days!

When I go back into the my Account which needs the code, I see that instead of confirming that the code has been sent to the alternative email address I've provided (another Hotmail account), it says it's been sent to the mobile number I originally included but this number is no longer current...... I wanted the code to be sent ONLY to the alternative email address, not the phone number...

Is this stuff going to happen on all my Hotmail accounts eventually??

Please let me know what I need to do to try and retrieve the Account - I am UK based