Using my mail abroad locked my account

I went away on Holiday to Colombia (South America), I used my hotmail abroad which locked my account.

When I got back to London I could not access my account anymore.

I have tried the password retrieval but as I made the hotmail account a long time ago, I do not have many of the answers.

I have not sent a message in years which means I can't answer this on my form.

I have very important emails I am expecting and can't access the account to see them.

I have since been using my girlfriend's e-mail account to send emails and post this question also.

Thank you,

Frank Valencia

Question about Outlook Express