Split from this thread.
Sorry, I missed your earlier reply. Thanks for confirming that we're talking about Windows Live Mail.
- Is this account also set up in Outlook 2016?
- The account name indicates that this is the second instance of the account. Has the other one been removed, or just deactivated?
- Did you set up this IMAP account before or after the account was migrated from Outlook.com to Outlook Mail?
- Are you signed in with this same account? Point at the account button to find out:
The original chap seems to have gone quiet, though I get the same issue as him:
Windows 10
Windows Live mail using a Hotmail account
INCOMING
imap-mail.outlook.com
993
Requires SSL SSL = Yes
Clear text
OUTGOING
smtp-mail.outlook.com
587
Requires SSL SSL = Yes
Requires authentication= No
It's been working for ages as IMAP and yesterday this error comes up. I am 'signed in' (looking at your screenshot with the same account as my Hotmail address. If I 'sign out' the issue is still there anyway.
AUTHENTICATE failed.
Configuration:
Account: Hotmail (xxxxxxxxxxxxx)
Server: imap-mail.outlook.com
User name: *** Email address is removed for privacy ***
Protocol: IMAP
Port: 993
Secure(SSL): 1
Code: 800ccc0f
Obviously I can still access my Hotmail via the outlook webpage.
Any ideas?
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